Shipping policy

 

Processing Time:

  • All orders are processed within 1–3 business days.
  • Orders are shipped directly from our suppliers and may take longer during peak seasons.

 

Shipping Times:

  • Standard shipping (free) takes approximately:
    • 5–16 business days for Europe
    • 5–16 business days for the United States
    • 5-20 business days for other international destinations
  • Delivery times may vary due to customs delays, local postal services, or holidays.

 

Shipping Costs:

  • We offer free standard shipping on all orders.
  • Expedited shipping may be available for some regions at an additional cost (check during checkout).

 

Tracking Your Order:

  • Once your order is shipped, you will receive a tracking number via email or chat.
  • Please note that it may take 1–3 days for the tracking information to update.

 

Customs, Duties & Taxes:

  • International orders may be subject to customs fees, import duties, or taxes depending on your country.
  • These charges are the responsibility of the customer.

 

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us via website chat immediately.
  • We will assist you in contacting the supplier and arrange a replacement or refund if applicable.

 

Important Notes:

  • All shipping estimates are approximate.
  • We are committed to keeping you informed and helping you track your order every step of the way.